The Data and AI School of London has applied for NCFE centre approval to deliver this qualification. Enrolments will open once approval is confirmed. In the meantime, you can register your interest below and we will notify you as soon as places are available.
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Level 3 · NCFE

NCFE Level 3 Technical Occupational Entry in Digital Support - Diploma

Build the practical skills, knowledge and behaviours to launch a confident career supporting digital systems and users.

Course overview

This NCFE Level 3 Diploma is designed to give learners the knowledge, skills and behaviours relevant to developing competence in digital support. It provides reliable evidence of attainment against the occupational standard, preparing learners for entry into roles such as Digital Application Technician within the wider digital sector.

Learners complete a set of mandatory units alongside a chosen pathway unit, covering areas such as productivity and software applications, digital information systems, troubleshooting tools and techniques, communication, business operations and professional development. The qualification is internally assessed through a portfolio of evidence and externally quality assured by NCFE.

It suits adult learners looking to enter or progress within digital support roles. On completion, learners gain a recognised Level 3 qualification and the practical competence employers look for when recruiting into entry-level digital occupations.

Entry requirements

  • Typically aged 19 and above.
  • No specific prior skills or knowledge are required.
  • A Level 2 qualification is helpful but not essential.
  • Sound literacy and numeracy support success, though no formal English or maths entry requirements are specified.

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