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Level 2 · NCFE Self-paced
Enrolling now NCFE Approved Qualification number 610/7672/7

NCFE Level 2 Certificate in Artificial Intelligence (AI) for the Workplace

Using AI at work with judgement: prompting, how data moves through AI systems, ethical and responsible use, keeping a person in charge of the decision, and staying current. 100 guided learning hours, assessed by portfolio, no exam.

Duration: 100 guided learning hours, 130 total qualification time; self-paced online study

Level
Level 2
Qualification number
610/7672/7
Awarding organisation
NCFE
Regulated status
On the RQF, regulated by Ofqual
Guided learning hours
100 hours
Total qualification time
130 hours
Delivery
100% online
Study pattern
100 guided learning hours, 130 total qualification time; self-paced online study
NCFE This qualification is awarded by NCFE and regulated by Ofqual

Course overview

This is a regulated Level 2 qualification (NCFE qualification number 610/7672/7). It covers artificial intelligence as it is met at work: what AI is and where it is already in use, how to write and refine prompts, how data flows through an AI system, what responsible and ethical use looks like, how to keep meaningful human oversight of an AI system, and how to keep your own knowledge current as the tools change.

It is made up of six mandatory units and carries 13 credits. It is assessed by a portfolio of evidence, internally assessed and externally quality assured by NCFE, and graded achieved or not yet achieved. There is no exam and no work placement is required, so it can be completed wholly online.

This is the longer of a nested pair. Its first four units are the NCFE Level 2 Award in Artificial Intelligence (AI) for the Workplace, and the Certificate adds Unit 05 on human oversight when working with AI systems and Unit 06 on continuous learning.

What you will study

The units below, their unit reference numbers and their guided learning hours are taken directly from the NCFE qualification specification.

Unit Title Unit reference Hours
01 Introduction to AI
3 learning outcomes
  1. Understand key concepts related to AI
    • 1.1 Define AI
    • 1.2 Identify everyday uses of AI
    • 1.3 Define key AI concepts: • applications • techniques.
  2. Understand the influence and impact of AI-generated content
    • 2.1 Discuss how AI-assisted and AI-generated content can influence perceptions
    • 2.2 Explain the importance of reviewing the source and intent of AI- generated content
  3. Be able to apply strategies and tools to check content authenticity
    • 3.1 Review the capabilities and limitations of AI detection tools
    • 3.2 Identify potential indicators that content may be AI generated
    • 3.3 Apply strategies and tools to check if content is AI generated
    • 3.4 Assess the results of checks and determine content authenticity
 D/652/2337 15
02 The use of AI tools and prompts
4 learning outcomes
  1. Understand how AI tools can be used in the workplace
    • 1.1 Explain the capabilities of common AI tools for the workplace
    • 1.2 Describe characteristics of AI tools
  2. Understand how to effectively prompt and interact with AI
    • 2.1 Identify the requirements of effective prompting and interaction with AI tools
    • 2.2 Explain the importance of effective prompting to generate appropriate outputs
  3. Be able to select and apply AI tools to achieve required outputs
    • 3.1 Review output requirements to inform AI tool selection
    • 3.2 Apply appropriate prompt types to achieve required outputs
    • 3.3 Refine a prompt, based on the output received
  4. Be able to review the use of AI tools and prompts against required outputs
    • 4.1 Compare and contrast outputs from applying different prompting types
    • 4.2 Review the effectiveness of selected tools and prompts
 F/652/2338 15
03 Data and AI systems
4 learning outcomes
  1. Understand data in the context of AI
    • 1.1 Identify types of data used by AI
    • 1.2 Define the characteristics of personal, confidential and commercially sensitive data
    • 1.3 Explain why workplaces use data classification
  2. Understand how AI depends on data
    • 2.1 Explain why AI systems need data
    • 2.2 Identify common sources of data used by AI tools
    • 2.3 Explain how the quality of data can affect AI outputs
  3. Understand AI governance
    • 3.1 Explain the impact of legislation and workplace policy on the use of AI
    • 3.2 Explain what is meant by ethical use of data in AI
  4. Be able to handle workplace data responsibly for AI use
    • 4.1 Demonstrate responsible practice when handling data for use with AI tools
 H/652/2339 15
04 Ethical and responsible use of AI in the workplace
3 learning outcomes
  1. Understand the principles of ethical and responsible use of AI in the workplace
    • 1.1 Explain what is meant by ethical and responsible AI use
    • 1.2 Explain how bias can occur in AI systems
    • 1.3 Explain the wider environmental and societal impact of AI use
    • 1.4 Describe the impact of potential ethical concerns relating to AI inputs, outputs and use cases
  2. Understand personal responsibilities when using AI in the workplace
    • 2.1 Explain the importance of transparency when AI has contributed to a workplace output or decision
    • 2.2 Explain the importance of being accountable for AI-driven outputs
    • 2.3 Explain how to report and escalate concerns about AI output or misuse
    • 2.4 Identify ethical risks in workplace AI use
  3. Be able to use AI in an ethical and responsible manner
    • 3.1 Demonstrate ethical and responsible use of an AI tool in line with workplace requirements
 L/652/2340 15
05 Human oversight when working with AI systems
3 learning outcomes
  1. Understand human and AI collaboration in the workplace
    • 1.1 Describe common patterns of human-AI collaboration
    • 1.2 Explain how AI could be used to support a workplace process in response to a work-related problem or situation
    • 1.3 Explain the associated risks of using AI to support workplace processes
    • 1.4 Explain why checks and controls may differ across workplace settings
  2. Understand the importance of reviewing AI outputs
    • 2.1 Explain why human judgement and expertise remains an essential factor when using AI tools
    • 2.2 Describe potential barriers that may impact effective human oversight of AI outputs in the workplace
    • 2.3 Describe potential next steps for an AI output
  3. Be able to apply critical thinking to AI outputs
    • 3.1 Assess an AI-generated output to consider suitability for purpose
    • 3.2 Select next steps based on the AI output
    • 3.3 Review the impact of human checking or editing on the AI output
 M/652/2341 20
06 Continuous learning in AI for the workplace
3 learning outcomes
  1. Understand the importance of continuous learning in AI development
    • 1.1 Explain why keeping knowledge and skills up to date is essential when using AI
    • 1.2 Describe the benefits of sharing best practice to improve AI use in the workplace
  2. Understand advancements in AI
    • 2.1 Identify examples of innovation in AI applications
    • 2.2 Identify credible sources of information on advancements in AI
    • 2.3 Discuss potential future uses of AI in the workplace
    • 2.4 Identify credible and relevant AI communities
  3. Be able to reflect on own practice and personal development within AI
    • 3.1 Assess own knowledge and skills in AI to identify areas of learning and development
    • 3.2 Create an action plan for maintaining and improving AI skills
    • 3.3 Review how new learning could be applied safely and responsibly in a workplace context
 R/652/2342 20
Total guided learning hours 100

Entry requirements

  • There are no specific prior skills or knowledge a learner must have for this qualification.
  • Learners should be aged 14 or above to undertake this qualification.
  • Learners may find it helpful if they have already achieved a Level 1 qualification in digital skills or information technology.
  • The course is delivered wholly online, so you will need a computer with internet access and a web browser.
  • Registration is at the discretion of the centre, in accordance with equality legislation.
Take it with you

The course guide

Everything on this page as one document you can keep, print, or send to whoever is deciding with you.

  • All 6 units, with the hours behind each one
  • How you are assessed, and who checks the marking
  • How paying works, and what is due when
  • Entry requirements and where the qualification leads
Download the guide (PDF)

Generated from this qualification's record, so the units and hours in it are the ones on this page. The fee is here on the page rather than in the guide, so a saved copy cannot quote you an old one.

How you are assessed

Your work is assessed by our qualified assessors, internally quality assured, and externally quality assured by NCFE. Assessment is against the criteria published in the qualification specification, and your assessor tells you what is needed before you start each unit.

For what happens after you submit: who marks it, who checks the marking, how long feedback takes and what to do if you disagree with a decision, see how assessment works.

If you need an adjustment to how you are assessed, for a disability or any other reason, ask us before you begin. We arrange adjustments under our Reasonable Adjustments policy, and you can request one online.

How we assess and quality assure is set out in DAIS-POL-016 Assessment and Internal Quality Assurance.

How you study, and what you need

You study online through our virtual learning environment, which is where the teaching material, your assessment submissions, your feedback and your progress all live. You work at your own pace, with tutor support throughout. Everyone completes a short online induction before starting an assessed unit.

What you need to take part
Device Laptop or desktop computer
Operating system Windows 10 or macOS 10.15 or later
Browser Google Chrome or Mozilla Firefox, latest version
Internet speed 10 Mbps download and 5 Mbps upload
Webcam Required for live sessions and identity verification
Microphone Required for live sessions

These are the minimum requirements published in DAIS-POL-024 Online Learning and Digital Delivery.

Support, and how quickly we reply

These are the response times we commit to in policy, not an aspiration.

What How Response
General questions Message your tutor in the VLE Within 2 working days
Assessment feedback Returned in the VLE or e-portfolio Within 10 working days of submission
Technical problems Technical support email Within 1 working day
Urgent welfare concerns Email to the Designated Safeguarding Lead Within 1 working day

Published in DAIS-POL-024 and DAIS-POL-009 Learner Support.

Registration and your certificate

We register you with NCFE before you begin any assessed unit, and we collect your Unique Learner Number as part of that. When your assessment decisions are finalised and quality assured, we claim your certificate through the NCFE portal and you are notified digitally. The certificate comes from NCFE, not from us.

Set out in DAIS-POL-008 Learner Registration and Certification.

Progression

Progression: prepares you for Level 2 and Level 3 qualifications in digital and data. This qualification does not carry UCAS Tariff points.

Other names for this qualification

The regulated title is NCFE Level 2 Certificate in Artificial Intelligence (AI) for the Workplace, qualification number 610/7672/7. People also look for it as:

  • Level 2 Artificial Intelligence (AI) for the Workplace
  • Artificial Intelligence (AI) for the Workplace Level 2
  • NCFE Level 2 Artificial Intelligence (AI) for the Workplace
  • 610/7672/7
  • NCFE 610/7672/7
  • Artificial Intelligence (AI) for the Workplace course online
  • Artificial Intelligence (AI) for the Workplace qualification UK
  • Artificial Intelligence (AI) for the Workplace distance learning

If you arrived searching one of those, you are in the right place: they all describe this one qualification.

Fees and paying for it

Ways to pay
Pay in full, or spread the cost over 3 interest-free payments with Klarna.
Nothing is paid when you apply. Payment is only taken after you accept an offer, and we will confirm the exact amounts with you before then. Fees and how to pay.

Klarna Spread the cost with Klarna

Investing in your own skills
Your fee pays for the part that gives a qualification its value: assessment by a qualified assessor, independent quality assurance, and a certificate issued by NCFE on the Regulated Qualifications Framework, regulated by Ofqual.
You can start now rather than waiting for a September intake, and study around work. Tutor replies come within 2 working days, and assessment feedback within 10.
You finish with evidence as well as knowledge: a portfolio of your own work, and a qualification that stays on your record for life. Of everything you can spend money on, your own skills are the one thing that follows you into every job you ever take.

Many employers will pay for this, and most people never ask. Send them the one-page case: what it costs, what it asks of the business, and how to check us independently. How employer funding works.

Common questions

Who awards NCFE Level 2 Certificate in Artificial Intelligence (AI) for the Workplace, and how do I get my certificate?

NCFE Level 2 Certificate in Artificial Intelligence (AI) for the Workplace is awarded by NCFE, an Ofqual-approved awarding organisation, and sits on the Regulated Qualifications Framework (RQF). The qualification number is 610/7672/7. The Data and AI School of London is an NCFE approved centre. We register you with NCFE before you start any assessed unit and collect your Unique Learner Number. Once your work is assessed and quality assured we claim your certificate through the NCFE portal, and it is issued by NCFE rather than by us.

How long does NCFE Level 2 Certificate in Artificial Intelligence (AI) for the Workplace take?

This qualification carries 100 guided learning hours and a total qualification time of 130 hours. It is studied online at your own pace, so how long it takes in calendar time depends on how much you can commit each week.

What do I need before I can start?

There are no specific prior skills or knowledge a learner must have for this qualification. We assess every applicant individually and will tell you if a different level would suit you better.

Can I study this entirely online?

Yes. Teaching, materials and assessment are all delivered through our Moodle-based virtual learning environment, so you can study from anywhere in the UK. You need a laptop or desktop computer, a current version of Chrome or Firefox, and a broadband connection of at least 10 Mbps down and 5 Mbps up. Tutor support is available throughout, and we answer questions within 2 working days and return assessment feedback within 10 working days of submission.

Can I enrol now, and when do I pay?

The fee is £395. Enrolment is open, so you can apply online today. Nothing is paid at application: payment is taken only after you accept an offer.

Not sure this is the right qualification?

Ask before you apply. We will say honestly if a different level would suit you better.

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